Delivery Associate

GREENWOOD LAKE BAGELS & BAKERY
Job Description
The Delivery Associate will work at the Take-Out window and will take orders via online, phone and in-person as needed. They will assist customers with pick-up and delivery orders. The Delivery Associate must have a valid driver's license and use their own vehicle to make deliveries. We are looking for a courteous, customer-focused and friendly Associate who is committed to providing customers with the best service possible.

They also maintain clean work areas, update displays inform customers about specials, promotions, and new items. They will assist with other responsibilities as needed. To succeed as a Delivery Associate, you should be polite, prompt, knowledgeable and be able to work in a fast-paced environment. Additionally, you should be able to meet the physical demands of the position while providing customers with the best possible experience.

Associate Responsibilities:
• Providing responsive, exceptional service to customers by taking orders, answering the phone, responding to questions, making recommendations, working the takeout window and making deliveries.
• Working with our POS.
• Ensuring that work areas are ready to service customers by cleaning surfaces, equipment, and floors, removing trays and confirming that tools are in working order.
• Following all food safety and sanitation procedures established by the company and other regulatory agencies.
• Cooperating with others to ensure customer satisfaction.
• Making local deliveries with own vehicle.

Associate Requirements:
• Valid driver's license and own transportation.
• Minimum age requirement of 18 according to NY State Law to operate equipment.
* Experience is a plus.
• Ability to lift heavy items, up to 50 lbs, and operate equipment, such as meat and cheese slicers, scales, cash registers, etc.
• Excellent customer service, communication, and math skills.
• Ability to comprehend and follow all company procedures and regulations regarding food handling and sanitation.
• A courteous and efficient approach to handling customer requests, questions, and complaints.
• Ability to work shifts, over weekends, and on holidays, as required
Contact Information