Experienced Deli Associate

GREENWOOD LAKE BAGELS & BAKERY
Job Description
The Deli Associate assists customers at the counter taking their orders, recommending foods, cutting, weighing, packaging meats and cheeses, cutting and making bagels and sandwiches, preparing salads and specialty cream cheeses, checking customers out, responding to customer inquiries and requests. They also maintain clean work areas, update displays inform customers about specials, promotions, and new items. We are looking for a courteous, customer-focused and friendly Associate who is committed to providing customers with the best service possible.

Associates wait on customers, clean and prepare workstations and displays, answer questions and respond to customer requests and provide information to clients to ensure that they select the products that best fit their needs. To succeed as an Associate, you should be polite, prompt, knowledgeable and be able to work in a fast-paced environment. Additionally, you should be able to meet the physical demands of the position while providing customers with the best possible experience.

Associate Responsibilities:
• Providing responsive, exceptional service to deli counter customers by taking orders, answering the phone, responding to questions, making recommendations, providing samples and responding to requests.
• Recommending, slicing, weighing, packaging, and pricing meats and cheeses.
• Making bagels, breakfast sandwiches and lunch sandwiches.
• Preparing special orders and party trays.
• Expediting orders and checking customers out on our POS.
• Updating displays, cases, and other customer-facing areas to ensure new items and promotions are showcased.
• Ensuring that work areas are ready to service customers by cleaning surfaces, equipment, and floors, removing trays and confirming that tools are in working order.
• Following all food safety and sanitation procedures established by the company and other regulatory agencies.
• Cooperating with others to ensure customer satisfaction.
• Confirming that all displays, products, and services comply with company standards.

Associate Requirements:
• High School Diploma or equivalent.
• Minimum age requirement of 18 according to NY State Law to operate equipment.
• Deli counter or food preparation experience required.
• Ability to lift heavy items, up to 50 lbs, and operate equipment, such as meat and cheese slicers, scales, cash registers, etc.
• Excellent customer service, communication, and math skills.
• Ability to comprehend and follow all company procedures and regulations regarding food handling and sanitation.
• A courteous and efficient approach to handling customer requests, questions, and complaints.
• Ability to work shifts, over weekends, and on holidays, as required
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